Store Policy

Refund & Return Policy

Last updated: July 6, 2026

We stand behind every product we sell. If something isn't right, we will make it right — no runaround, no lengthy forms. That's the MealTricks promise.

The 30-Day Guarantee

You have 30 days from the date of delivery to request a return, replacement, or refund for any reason. Period.

What's Covered

  • Item arrived damaged or broken
  • Item is defective or stops working within 30 days of normal use
  • Item is significantly different from what was described
  • Changed your mind — return eligible within 30 days of delivery if item is unused and in original condition

What's Not Covered

  • Damage caused by misuse, accidents, or improper care
  • Normal wear and tear after extended use
  • Items returned after 30 days without prior approval

How to Start a Return or Claim

  1. Email support@mealtricks.com with your order number and a brief description of the issue
  2. For damaged or defective items, attach a photo — this speeds up your resolution
  3. We'll respond within 1–2 business days with next steps

You do not need to return the item in most cases for defective or damaged claims. We assess based on your description and photo.

Refunds

Once your return or claim is approved:

  • Refunds are issued to your original payment method within 5–10 business days
  • Replacements ship within 2–3 business days of approval
  • You'll receive a confirmation email when your refund is processed

Banks and card issuers may take additional time to post the credit to your account.

Return Shipping

  • Change-of-mind returns: Customer covers return shipping. Items must be unused with original packaging where possible.
  • Defective, damaged, or incorrect items: MealTricks covers return shipping and provides a prepaid label.

Exchanges

We don't process direct exchanges at this time. Return the original for a refund and place a new order for the item you want.

Late or Missing Refunds

If you haven't received your refund after 10 business days, first check with your bank or card issuer — posting times vary. If still unresolved, email support@mealtricks.com and we'll sort it out immediately.

Contact

One email. We handle it from there.

Email: support@mealtricks.com
Website: mealtricks.com

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