Frequently Asked Questions
Everything you need to know about MealTricks products, orders, and shipping.
Still Got Questions? Let Us Squash Every Doubt.
Does the 4in1 Chopper work on onions without crying?
YES — the sealed container locks fumes in. Chop onions, garlic, chilies, herbs in 5 seconds. No tears, no mess, no drama.
How long does the battery last?
Up to 60 minutes of continuous use on a full charge. USB-C charging — fully charged in about 90 minutes. Works with any standard phone charger.
Is it safe to wash in the dishwasher?
The blades and chopper bowl are dishwasher-safe. The motor unit should be wiped clean with a damp cloth only — do NOT submerge it in water.
What's included in the box?
1 × Portable Chopper motor unit, 4 × quick-swap attachments (chop, mince, blend, whisk), 1 × USB-C charging cable, 1 × User manual (English + BM).
How long does delivery take in Malaysia?
Peninsular Malaysia: 3–5 business days. East Malaysia (Sabah/Sarawak): 5–8 business days. A tracking number is sent via email and WhatsApp once dispatched.
What if I'm not happy with my order?
We offer a 30-day no-questions-asked money-back guarantee. Just WhatsApp or email us within 30 days of receiving your order and we'll arrange a full refund.
Can it handle hard ingredients like carrots and ginger?
YES — the turbo motor handles root vegetables, ginger, lemongrass, and even hard chilies with ease. For best results, cut into rough 3cm chunks first.
Is payment secure on your website?
100% secure. We use Shopify Payments with SSL encryption. We accept FPX, Visa, Mastercard, GrabPay, and Touch 'n Go eWallet.
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